Category Archives: Leadership

Don’t take your company’s good reputation for granted

Building your reputation

Your company’s reputation is its most valuable non-tangible asset.

We work to make sure that in business we have a ‘good name’. Yet, like a character out of ‘Downton Abbey’ we know that society will shun us for the slightest misdemeanour… I don’t mean getting a house-maid pregnant or shooting a footman… that’s taking the whole ‘Downton’ thing a bit far… But if you have a reputation for poor customer service, or shoddy goods, or not delivering what you promise, whether B2B or B2C you will get, what the Dowager Countess would call (with a raised eyebrow and a slight tilt of the head) a ‘reputation’.

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5 tips for effective communication during times of change [Webinar]

Communication tips during times of change

Change is the only constant in business, and most failure during times of change usually happens as a result ineffective communication and engagement.

On 12 November 2014, 550 people joined us for a live webinar to hear Lynne Copp, organisational development and change expert, explore the common pitfalls of working through change and receive top tips for presenting to employees and securing the engagement of not just their minds, but also their hearts.

We’ve shared the recording below so you too can benefit from viewing the webinar.

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Which UK region is winning the race to go global?

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According to recent research we conducted with YouGov, 6 out of 10 UK SMBs will be trading internationally in just two short years — that’s a 20% increase on the number currently importing or exporting goods or services overseas. This flourishing of the UK economy and rise in confidence among UK small and medium businesses is encouraging, as prominent politicians and business leaders have said that SMBs are crucial to helping the UK make a mark on the global stage.

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Great leaders are made, not born

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Anyone who has ever listened to sports commentators or seen a Disney movie will be well versed in the concept of the born leader.

It’s a popular idea in Western culture that people develop in the womb, through genetics, the ability to inspire others, direct teams and guide organisations.

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Will you be exercising your right to request flexible working? [Infographic]

Flexible_Working_Changes

Earlier this year the UK government put new legislation into effect giving all employees the right to request flexible work. So for those who have always fancied working from home, dropping down to a four-day week or fitting working hours around school drop-offs and pick-ups, now’s the time to ask! Your employer is required to say yes or no. If they cannot say yes, they have a legal obligation to provide you with a valid reason why.

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The three principles of successful meetings

I bet you can’t wait for your next meeting, can you?

No, I didn’t think so.

Almost everyone will be familiar with the energy-sapping reality of most meetings: waiting for the last, late person to arrive before you start, listening to the domineering attendee who loves the sound of their own voice and that sinking feeling as the minutes tick by and you think of all the real work accumulating on your desk, awaiting your late return.

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Happiness is the key to success at work

In his TED talk “The happy secret to better work,” psychologist Shawn Achor claims, “It’s not necessarily the reality that shapes us, but the lens through which your brain views the world that shapes your reality.” According to Achor, we can change that lens so that not only can we change our happiness, but “we can change every single educational and business outcome at the same time”.

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6 out of 10 UK SMBs looking to trade internationally by 2016

In today’s digital world, it’s never been easier for small businesses to discover the possibilities of international trade. However, not all SMBs are fully exploring the potential of the global market, and they’re missing out on the benefits that it can bring. With this in mind, we conducted some research with YouGov, surveying 2,000 small businesses from all across the UK to get their thoughts on international trade and what we can learn from it. Here’s what we found.

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5 cringe-free team-building activities

‘Team-building’ is one of those business topics that will set eyes rolling. It can conjure up all sorts of images where colleagues are flung together into awkward scenarios which they would have rather avoided.

Research from Citrix has shown that 31 percent of office workers say that they can’t stand team-building activities. So why do team-building activities remain a staple of offices everywhere? Despite employee perception, there is plenty of research supporting the benefits of activities that foster healthy team culture and group dynamics.

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12 great tools to keep your team in sync

Steve Jobs, co-founder of Apple, knew the importance of collaborative work. “He believed that Apple’s great advantage was its integration of the whole widget – from design to hardware to software to content-he wanted all departments at the company to work together in parallel,” writes Walter Isaacson in his biography, Steve Jobs. Jobs involved all departments in the development process. “Our method was to develop integrated products, and that meant our process had to be integrated and collaborative,” Jobs said.

But funnily enough, this collaboration took place around a big table, where various departments would thrash out ideas and offer their own perspectives. Imagine how he would receive the array of online business collaboration tools now making their way into the workplace!

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7 keys to an elite performer’s mindset

For elite performance, you have to think like an elite performer first. And in this post, we’re going to look at modelling the mindset that fuels outstanding success.

Key 1: The Thinker

Life follows thought; so be careful what you think. Where your thinking goes, your energy flows. There’s no point in setting goals and outcomes and then having uncontrolled thoughts about not achieving them. Make sure your thinking supports the outcomes you desire. Make this a daily practice and activate the positive thinker behind the thoughts.

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How to balance work and play on holiday

Summertime for many of us means packing a stack of good books and heading off on the hallowed family holiday to somewhere sunny. But you know full well that it’s not that easy to simply switch off — the business certainly won’t, after all — and this can make holidays more stressful than being at work! With that in mind, we’ve put together the following guide to help business-minded holidaymakers get the most out of their trips.

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Stage fright: How to overcome your fear of public speaking

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It’s a biggie. And it even has its own name: glossophobia.

But the term “public speaking” no longer refers to just talking in front of a physical audience. It can also mean presenting to a virtual audience through online events, meetings, conferences — however you call it.

Now I hate speaking in front of large groups of people, yet I love picturing that standing ovation after delivering a great speech. (You have to dream big, right?)

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9 top tips for avoiding stress and burnout

When I started my first business several years ago, I found myself working around the clock to grow my client base as quickly as possible. My evenings and weekends were no longer my own. And since I worked from a home office, it just became second nature to wake up, turn on my computer, have breakfast at my desk and just stay there until almost midnight.

My mind and body never had a chance to unwind, and as a result, I hit a viscous cycle of insomnia. This crippling lack of sleep told me it was time to scale back, and while I did not reach total burnout, I certainly came close.

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Your questions answered: Presenting with style and confidence

For many, public speaking is one of the most feared aspects of business. And for some people who don’t like to stand up and deliver presentations, that fear extends to speaking in front of virtual audiences.

In a recent webinar, ‘Presenting with Style and Confidence’, Lynne Copp, director of The Worklife Company shared her top tips and techniques for effective presentations, both face-to-face and virtual.

Here are Lynne’s responses to three of the questions asked during the webinar.

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Make scheduling meetings easier with time zone converters

Since I work with team members all over the globe, scheduling meetings can be a pain. It sometimes takes me longer to find a single time that works for five people in four different time zones than the actual meeting itself.

But I recently discovered a tool that makes scheduling meetings with international colleagues lightning fast: a time zone converter. If you plan any sort of events, webinars, conference calls or web conferences with overseas participants, you absolutely need to check this out!

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How to make your presentations memorable

When was the last time you cried?

Properly cried, all snot and spit, like Juliet Stevenson in the film “Truly, Madly, Deeply”?

When was the last time you laughed so hard that people could see your fillings and you made that funny snorting sound?

You can probably remember those moments in some detail. You know who you were with and you know what you were doing.

But can you remember the last time you felt a bit “meh”? Sort of OK, but nothing special?

Me neither.

Emotion helps memory move from short-term to long-term storage, and there’s research that suggests emotional memories are even prioritised in the consolidation process.

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Welcome to the Citrix Interactions Blog!

You know what it’s like — work can be pretty intense at times. With so many changes in our fast-paced world, keeping up isn’t easy.

Here at Citrix, we have been providing valuable research, reports and best practice guides for many years about the changing workplace, but we haven’t always had the opportunity to truly interact with you in the past. That’s why we wanted a new way to make you part of the conversation — a new way to share our insights on a different way of working.

This blog is our space to discuss how we can work better together. We’ll look at everything from how to prepare an outstanding presentation to how to be even more productive in the little time you have.

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